4:00 PM-8:00 PM Central Time on Sunday Evening.
6:30 AM -8:00 PM Central Time Monday through Thursday.
6:30 AM-4:10 PM Central Time on Friday's.
Our Trade Desk is not staffed 24-hours a day as it typically closes in the evening at 8:00 PM and reopens 6:30 AM Central Time Monday through Thursday. On Sunday evenings we start staffing at 4:00 PM Central Time. An exception to this is when a US holiday occurs where all trading pits, but not all electronic markets are closed. On holidays we maintain a Trade Desk Staff until the electronic markets close.
When our Trade Desk is not staffed, as long as the underlying Futures Exchange and specific markets on that exchange are open, our customers can place electronic orders through our trading platforms. Customers should be able to receive acceptance, rejection and fill notices on their fully electronic orders....all automatically. If you need to set yourself up for this, please contact your Epstein Division representative.
When there's an upcoming US holiday, we strongly recommend you contact your Epstein Division representative to find out the different exchanges trading hours, what markets on the exchanges will be open, when those markets will open, close and the hours our Trade Desk will be staffed.