OBTAINING AND USING YOUR ACCOUNT NUMBER AND USER IDS
Let us start off by thanking you for choosing the Ira Epstein Division of Linn & Associates as your futures broker. Our order takers, help departments, software products and staff eagerly await the opportunity to serve you. We believe you'll find we provide fast, courteous, efficient service along with up-to-the-minute market information. The type we think you'll need to make better informed trading decisions.
To trade effectively, it is important that you understand the language of trading. This Trading Manual is designed to provide you with the trading terminology and procedures on how to work and obtain information within our company. This manual is intended to serve as a handy reference guide. Refer to it when you have questions or call any of our specialized help desks.
All customers are issued Account Numbers and specific Passwords and User ID's that are needed to access our products. Be certain to keep these private. We can change these for you instantly if need be, with proper identification.
Your User ID and Password will be sent by e-mail and you will be called by one of our staff. With your Password and User ID you can access, Linn-IraCharts and/or QT Market Center with their built in Order Entry Platforms.You can request Free access to Market Center or Linn-IraCharts on our Website under the Market Center or Linn-IraChart sections located in the Trading Platform sections of our website. Market Center works on PCs, Macs, tablets and smartphones.
If you do not receive your access codes, please call our Help Desk at 1-866-973-3681 8:00 AM through 4:00 PM Central Time, Monday through Friday.
Live and delayed quotes are available 24 hours a day, seven days a week, online, when the markets are open.
Night and Day Session Orders can be placed via our online trading platforms, practically 24-hours a day, unless the exchanges make an exception. Trading hours typically begin on Sunday Evenings at 5:00 P.M. Central Time and last until 4:00 P.M. the following Friday Afternoon. Check with us for Holiday Trading Hours as they vary from Holiday to Holiday. Linn & Associates does not staff its trading desk between the hours of 11:00 PM through 5:00 AM CDT. However, electronic orders placed through your order entry platform can be entered during these hours.
YOUR ACCOUNT NUMBER, USER ID AND PASSWORDS
After you open your account with us you will be assigned an eight digit account number like this example: LNG45678. When calling in to speak with our staff, please include your Name and Account Number, including the LNG whenever you place a transaction or make an inquiry. This will make the process faster, easier and more accurate.
If you need further help simply call Customer Service at: 1-866-973-3681
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